Service support

V-Klima offer an exclusively Life-time Warranty Program for all hardware and manpower with agreed service contract. Getting into the program, clients are beneficent from free of spare parts and service on-site. Our service centers and authorized service agents are throughout Vietnam including Hanoi, Bac Ninh, Vinh City, Da Nang City and Ho Chi Minh City with 24/7/365 true online technical service support. We also provide regional technical service support through our world-leading vendor’s network.

Our in-house built V-Calclector software helps to find the right equipment to meet your sensitive and critical applications and optimize individual system-based energy efficiency solutions. It automatically generates selected equipment’s specifications to meet your application with performance data at your application’s conditions.

The value-added service – Computational Fluid Dynamic Simulation, we provide to optimize your individual system-based energy efficiency and performance from concept design stage to installation and operation. The CFD simulation service includes temperature profile, humidity profile, airflow distribution profile and more to adapt your requirement.

The value-added service – V-Service App Tools will be launch soon in 2025. It will help our customers in-touch with our service and find right authorized service agents, monitoring your equipment as well as scheduling the service etc.